Refund Policy
Effective Date: 03-11-2025
Contact Email: info@ideografix.com
1. Refund Eligibility
At Ideografix, we strive to provide high-quality digital services. However, if you are not satisfied with our services, you may request a refund within 7 days of purchase under the following conditions:
- The service has not been fully delivered or completed.
- The issue is due to service quality or failure to meet agreed requirements.
- The refund request is made within the 7-day refund window from the date of purchase.
2. Non-Refundable Services
The following services do not qualify for refunds:
- Completed and delivered projects.
- Custom designs, website development, or SEO services after implementation.
- Services that have required substantial time, effort, or third-party costs.
3. Refund Process
To request a refund:
- Contact us at info@ideografix.com with your order details and reason for the refund request.
- Our team will review the request and respond within 3 business days.
- If approved, the refund will be processed within 5-10 business days to your original payment method.
4. Modifications & Cancellations
- If you need modifications or revisions instead of a refund, we are happy to revise the work to meet your expectations.
- Cancellation requests must be made before project completion for a partial or full refund.
5. Contact Us
For refund inquiries, please reach out to us:
📧 Email: info@ideografix.com
